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FAQ


1. Where can I buy Technochitra merchandise?

You can buy online on our website at www.technochitra.com.

 

2. How do I place an order on Technochitra online?

It’s very trouble-free and user friendly… you are definitely on our website ;-) When you browse through our colourful product range, click on product you like. Then just add to cart and continue till you are all done with your shopping. Then click on “Checkout” from your cart to confirm the amazing stuff you have just bought and enter your delivery and payment information. All you need to do is to confirm your order and you are done. For any assistance, please feel free to contact us at reachus@technochitra.com.

 

3. Can I change or cancel my order once it is confirmed?

Once an order is submitted, we immediately begin arranging for the delivery and therefore cannot make any changes. Still, request you to kindly contact us at reachus@technochitra.com for any order cancellation request and will defiantly cancel your order on best effort basis. Please make sure to confirm all order details prior to submitting the same.

 

4. Will I receive any Order Confirmations?

Shortly after placing your order, you will receive a confirmation mail from our end and in case you do not receive any mail from our end, request you to kindly contact us at reachus@technochitra.com.

 

5. Is the website prices are inclusive of all taxes?

Yes, the prices are valid for deliver in India only.

 

6. Do you share and can I follow you?

Yes, we love to share and catch us on Facebook, Twitter and Instagram.

 

7. How do I contact you?

You can email us at reachus@technochitra.com and we always welcome our customers for any feedback and suggestions.

 

8. Do you guys do Corporate orders or Wholesale orders?

Sure we do. Drop a mail to reachus@technochitra.com to find out more. 

 

9. Who are you guys?

We are one of you and solely an Indian Company who is managing everything by its own including purchasing and in order to provide the best rates and quality to our valuable customers, we do not have any vendors who deliver our products and we arrange everything within our Team..

 

For more information, please visit our About us column available at Home Page or you can write back to us at reachus@technochitra.com.

 

10. Are you guys hiring?

Kindly upload your resume at our career portal and will contact you as and when required.

 

11. Do you ship outside of India?

Not now, but we can do…so please drop us an email at reachus@technochitra.com and we will figure out something for you :-) 

 

12. Why have I not received any confirmation of orders placed?

We do send mail confirmation for all successful orders placed online. However, if you have not received any mail regarding the same, please check the correctness of email id provided, when you placed the order or please write back to us at reachus@technochitra.com.

 

13. How do I track my order?

You can check the status of your order by providing AWB Number at any time by clicking “Track Your Order” section on our courier partner’s website.

 

14. How long does it take for delivery?

When the order is placed from our website, we ensure that within 24 hours the order gets into process. We try to deliver the products to your doorsteps within 3- 4 working days in major metros and other cities. However, the duration of delivery might increase by 5-6 working days depending on your delivery location. Technochitra is not responsible for service transit time. Delivery time to the end user is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.

 

15. Can I have my order delivered on a particular day?

We strive to deliver products purchased from Technochitra in excellent condition and in the fastest time possible. However, we can't commit on the same, still same can be considered on best effort basis. Please write to us for any specific orders.

 

16. Can I return the order to the courier agent and take my cash back from him?

We apologize but we do not have the facility of returning the product to the courier agent and take the cash back from him. In case you are not satisfied with the product, or drop us an email on reachus@technochitra.com.

 

17. Do you deliver pan India?

Of course, we do deliver pan India however delivery time may differ from location to location as serviced by our courier partner.

 

18. What if my stuff... hasn’t arrived yet. What can I do?

Your order status is updated to you via emails. If you are having trouble reading the emails or if you haven't received any updates, please get in touch with our Customer Care Team immediately. Please drop an email at reachus@technochitra.com.

 

19. How do I change my shipping address after my order has been placed?

We would able to change the shipping address till the time we have not packed and shipped the order. Kindly drop us an email on reachus@technochitra.com and tell us your new shipping address.